Technical Support & Hosting
We offer 12 months of free technical support for the first year then after that, we will charge technical support.
This includes installing core, theme, and plugin updates, maintenance, email support, backups, a staging site for testing new features and updates, technical support, and security against hackers.
It does not include any kind of customization (like design changing, new features added, etc). and the work necessary to fix things broken by updates. If an update breaks something, I’ll revert to the last functional version of the site and we’ll discuss what needs to be done. Work will be charged at a rate of [₹2000] per hour.
We will provide lifetime hosting (without C-Panel, FTP account, and source code), but you are free to host your site with whomever you choose, but if you host your site elsewhere, technical support (without source code) will be charged at my hourly rate and you will be responsible for all maintenance and updates.
Unlimited means We don’t limit the amount of storage and bandwidth your site can use as long as it complies with our Hosting Agreement. Should your website bandwidth or storage usage present a risk to the stability, performance, or uptime of our servers, we will notify you via email and you may be required to upgrade, or we may restrict the resources your website is using. It’s very rare that a website violates our Hosting Agreement and is typically only seen in sites that use hosting for file sharing or storage.
Lifetime Hosting Means Lifetime means 10 years Of Server, After that we will renew your plans against small fees.
Content And Graphics
We will not provide customization of Graphics/Banner/Logo/Slider designs, To change the design according to your Customisation, we have sent you the dimensions of the design, kindly sent these in PNG/JPEG format to our e-mail: [email protected]
Unless otherwise stated, My Solution Services and/or its licensors own the intellectual property rights for all material on My Solution Services. All intellectual property rights are reserved. You may access this from My Solution Services for your own personal use subject to restrictions set in these terms and conditions.
You must not:
- Republish material from My Solution Services
- Sell, rent, or sub-license material from My Solution Services
- Reproduce, duplicate or copy material from My Solution Services
- Redistribute content from My Solution Services
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. My Solution Services does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of My Solution Services,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, My Solution Services shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
My Solution Services reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
- You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
- The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
- The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
- The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant My Solution Services a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
For More Information
Cancellation and Refund Policy
Refund Policy for Advance (Partial) Payments
We only collect advance payment of 50% of the total value for any service that is rendered on https://mysolutionservices.in/ after booking the domain, hosting & showing the basic design to customers and such advances are non-refundable.
Exception for Advance (Partial) Payments
The 50% deposit of advance paid is only refundable, if we have not booked the domain, hosted & put the basic design, within 72 hours of the order being placed for silver, gold & platinum plans.
Refund Policy for Second (Full) Payment
We only collect the rest (balance) of 50% of the second payment post successful completion of work and such payments are non-refundable.