Support

• Support Hours Monday to Saturday, 10:00 AM – 6:00 PM (IST)
• Support Mode WhatsApp, Email, Remote Support (Anydesk/TeamViewer)

What’s Included in Free Technical Support
Bug Fixes & Troubleshooting
Minor UI/UX adjustments (alignment issues, responsiveness)
Error resolution (e.g., 500 errors, blank pages, crashes)
Fixing app crashes or freezes
Fixes for integration issues (e.g., payment gateway, API, etc.)
App & Website Assistance
Help with app performance issues (slow loading, minor lags)
Assistance in using admin panels and dashboards
Basic user training and documentation
Re-publishing support (in case app is removed due to technical reasons)
Configuration Support
Guidance for hosting or domain issues (e.g., DNS updates)
Firebase or Push Notification setup (one-time)
SMTP or Email configuration (one-time)
What’s Not Included in Free Support
Major Feature Requests
Adding new modules (e.g., wishlist, wallet, referral system)
Custom page designs or UI overhauls
Adding new APIs or third-party integrations
Server Maintenance or Migration
Shifting website/app to another server
Full server configuration from scratch (after initial installation)
Design & Branding Changes
Logo redesign or replacement
Full color theme change or layout restructuring
Play Store/Console Management
Play Store suspension recovery or policy appeals
Using our team’s developer console (client must provide access)
Creating new developer accounts or handling payment verifications