Dear Valued Customers,
We would like to inform you that, effective *26th October 2026, our official office timings will permanently change to **10:00 AM to 6:00 PM, Monday to Saturday.*
Kindly take note of the following important updates:
*1. Office Hours*
- *Monday to Saturday:* 10:00 AM – 6:00 PM
- *Sunday:* Office Closed
*2. Calls and Messages*
Please contact us via calls or messages within our official working hours, i.e., before 6:00 PM.
*3. Bug Reports and Error Notifications*
If you encounter any bugs, errors, or technical issues, kindly try to report them before 6:00 PM so our team can address them accordingly.
*4. Support Ticket Service*
Our support ticket system is available for submitting tickets 24/7. However, *support ticket services will remain closed on Sundays*, and tickets will be handled according to our support schedule.
*Support App:* https://play.google.com/store/apps/details?id=com.mss.crm.customer_portal_app
*5. Official Contact Number*
???? 9429691367
*Calling Hours:* 10:00 AM – 6:00 PM
We kindly request all our customers to cooperate with these updated timings and use our support ticket system for technical assistance.
Thank you for your continued trust and support.
Best Regards,
Team My Solution Services
