{"id":147,"date":"2021-03-30T09:14:16","date_gmt":"2021-03-30T09:14:16","guid":{"rendered":"https:\/\/mysolutionservices.in\/store\/?page_id=147"},"modified":"2025-05-31T08:37:54","modified_gmt":"2025-05-31T08:37:54","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/mysolutionservices.in\/store\/refund-policy\/","title":{"rendered":"Cancellation and Refund Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\t\t\n\t\t<div id=\"wd-606303e4eab95\" class=\"title-wrapper wd-wpb set-mb-s reset-last-child  wd-rs-606303e4eab95 wd-title-color-default wd-underline-colored wd-title-style-simple wd-width-100 text-center \">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight- wd-fontsize-xl\" >Refund Policy<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_column_text css=&#8221;&#8221; text_larger=&#8221;no&#8221; woodmart_inline=&#8221;no&#8221;]<\/p>\n<p data-start=\"167\" data-end=\"202\"><strong data-start=\"167\" data-end=\"186\">Effective Date:<\/strong> 7th April, 2025<\/p>\n<p data-start=\"204\" data-end=\"439\">At <strong data-start=\"207\" data-end=\"231\">My Solution Services<\/strong>, we strive to provide top-quality digital solutions and ensure customer satisfaction. However, due to the nature of our services, we have established a transparent and strict refund policy as outlined below.<\/p>\n<hr data-start=\"441\" data-end=\"444\" \/>\n<h2 data-start=\"446\" data-end=\"474\"><strong data-start=\"449\" data-end=\"474\">1. General Conditions<\/strong><\/h2>\n<p data-start=\"475\" data-end=\"679\">Refunds are only processed under the conditions listed in this policy. By availing our services, you agree to these terms. <strong data-start=\"598\" data-end=\"679\">Refunds will not be issued for change-of-mind, negligence, or service misuse.<\/strong><\/p>\n<hr data-start=\"681\" data-end=\"684\" \/>\n<h2 data-start=\"686\" data-end=\"707\"><strong data-start=\"689\" data-end=\"707\">2. API Monthly Plans<\/strong><\/h2>\n<div class=\"_tableContainer_16hzy_1\">\n<div class=\"_tableWrapper_16hzy_14 group flex w-fit flex-col-reverse\" tabindex=\"-1\">\n<table class=\"w-fit min-w-(--thread-content-width)\" data-start=\"709\" data-end=\"928\">\n<thead data-start=\"709\" data-end=\"763\">\n<tr data-start=\"709\" data-end=\"763\">\n<th data-start=\"709\" data-end=\"728\" data-col-size=\"sm\">Type<\/th>\n<th data-start=\"728\" data-end=\"763\" data-col-size=\"sm\">Refund Eligibility<\/th>\n<\/tr>\n<\/thead>\n<tbody data-start=\"819\" data-end=\"928\">\n<tr data-start=\"819\" data-end=\"873\">\n<td data-start=\"819\" data-end=\"838\" data-col-size=\"sm\">Google MAP API<\/td>\n<td data-start=\"838\" data-end=\"873\" data-col-size=\"sm\">Refundable within <strong data-start=\"858\" data-end=\"868\">7 days<\/strong><\/td>\n<\/tr>\n<tr data-start=\"874\" data-end=\"928\">\n<td data-start=\"874\" data-end=\"893\" data-col-size=\"sm\">Whatsapp API<\/td>\n<td data-start=\"893\" data-end=\"928\" data-col-size=\"sm\">Refundable within 7 <strong data-start=\"913\" data-end=\"924\">days<\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div class=\"sticky end-(--thread-content-margin) h-0 self-end select-none\">\n<div class=\"absolute end-0 flex items-end\"><\/div>\n<\/div>\n<\/div>\n<\/div>\n<ul data-start=\"930\" data-end=\"1085\">\n<li data-start=\"930\" data-end=\"1024\">\n<p data-start=\"932\" data-end=\"1024\">Refunds are only applicable if the account is in good standing and no misuse has occurred.<\/p>\n<\/li>\n<li data-start=\"1025\" data-end=\"1085\">\n<p data-start=\"1027\" data-end=\"1085\"><strong data-start=\"1027\" data-end=\"1085\">Domain or email configuration fees are non-refundable.<\/strong><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1087\" data-end=\"1090\" \/>\n<h2 data-start=\"1092\" data-end=\"1121\"><strong data-start=\"1095\" data-end=\"1121\">3. Domain Registration<\/strong><\/h2>\n<ul data-start=\"1122\" data-end=\"1272\">\n<li data-start=\"1122\" data-end=\"1174\">\n<p data-start=\"1124\" data-end=\"1174\"><strong data-start=\"1124\" data-end=\"1172\">All domain registrations are non-refundable.<\/strong><\/p>\n<\/li>\n<li data-start=\"1175\" data-end=\"1272\">\n<p data-start=\"1177\" data-end=\"1272\">Once registered, domains cannot be canceled or exchanged as per third-party registrar policies.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1274\" data-end=\"1277\" \/>\n<h2 data-start=\"1279\" data-end=\"1317\"><strong data-start=\"1282\" data-end=\"1317\">4. Website Development &amp; Design<\/strong><\/h2>\n<ul data-start=\"1318\" data-end=\"1574\">\n<li data-start=\"1318\" data-end=\"1420\">\n<p data-start=\"1320\" data-end=\"1420\">Once development work has started or resources have been allocated, <strong data-start=\"1388\" data-end=\"1419\">no refunds will be provided<\/strong>.<\/p>\n<\/li>\n<li data-start=\"1421\" data-end=\"1574\">\n<p data-start=\"1423\" data-end=\"1574\">If cancellation is requested <strong data-start=\"1452\" data-end=\"1474\">before work begins<\/strong>, a <strong data-start=\"1478\" data-end=\"1508\">partial refund (up to 80%)<\/strong> may be considered after deducting admin and consultation charges.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1576\" data-end=\"1579\" \/>\n<h2 data-start=\"1581\" data-end=\"1618\"><strong data-start=\"1584\" data-end=\"1618\">5. Customization &amp; Hourly Work<\/strong><\/h2>\n<ul data-start=\"1619\" data-end=\"1828\">\n<li data-start=\"1619\" data-end=\"1718\">\n<p data-start=\"1621\" data-end=\"1718\">All custom development or tasks billed hourly are <strong data-start=\"1671\" data-end=\"1689\">non-refundable<\/strong> once initiated or delivered.<\/p>\n<\/li>\n<li data-start=\"1719\" data-end=\"1828\">\n<p data-start=\"1721\" data-end=\"1828\">Any approved refund will only apply to <strong data-start=\"1760\" data-end=\"1776\">unused hours<\/strong> and must be requested within <strong data-start=\"1806\" data-end=\"1816\">3 days<\/strong> of payment.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1830\" data-end=\"1833\" \/>\n<h2 data-start=\"1835\" data-end=\"1862\"><strong data-start=\"1838\" data-end=\"1862\">6. Digital Marketing<\/strong><\/h2>\n<ul data-start=\"1863\" data-end=\"2098\">\n<li data-start=\"1863\" data-end=\"2003\">\n<p data-start=\"1865\" data-end=\"2003\">Due to the real-time execution of marketing campaigns (Facebook, Google Ads, SEO, etc.), <strong data-start=\"1954\" data-end=\"2002\">no refunds are allowed after campaign launch<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2004\" data-end=\"2098\">\n<p data-start=\"2006\" data-end=\"2098\">For prepaid ad budgets, refunds are only possible <strong data-start=\"2056\" data-end=\"2097\">if the campaign hasn&#8217;t been initiated<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2100\" data-end=\"2103\" \/>\n<h2 data-start=\"2105\" data-end=\"2150\"><strong data-start=\"2108\" data-end=\"2150\">7. Support, Lifetime Updates<\/strong><\/h2>\n<ul data-start=\"2151\" data-end=\"2385\">\n<li data-start=\"2151\" data-end=\"2268\">\n<p data-start=\"2153\" data-end=\"2268\">\u201c<strong data-start=\"2154\" data-end=\"2184\">Lifetime Updates<\/strong>\u201d refers to <strong data-start=\"2196\" data-end=\"2208\">10 years<\/strong> of access to hosting and updates from the date of purchase.<\/p>\n<\/li>\n<li data-start=\"2269\" data-end=\"2334\">\n<p data-start=\"2271\" data-end=\"2334\">After 10 years, support is renewable starting at <strong data-start=\"2320\" data-end=\"2333\">$12\/month<\/strong>.<\/p>\n<\/li>\n<li data-start=\"2335\" data-end=\"2385\">\n<p data-start=\"2337\" data-end=\"2385\"><strong data-start=\"2337\" data-end=\"2351\">No refunds<\/strong> for support plans once activated.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2387\" data-end=\"2390\" \/>\n<h2 data-start=\"2392\" data-end=\"2436\"><strong data-start=\"2395\" data-end=\"2436\">8. Situations Not Eligible for Refund<\/strong><\/h2>\n<p data-start=\"2437\" data-end=\"2499\">Refunds will not be entertained under the following scenarios:<\/p>\n<ul data-start=\"2500\" data-end=\"2754\">\n<li data-start=\"2500\" data-end=\"2543\">\n<p data-start=\"2502\" data-end=\"2543\">Incomplete understanding of our services.<\/p>\n<\/li>\n<li data-start=\"2544\" data-end=\"2604\">\n<p data-start=\"2546\" data-end=\"2604\">Delayed response or unavailability from the client\u2019s side.<\/p>\n<\/li>\n<li data-start=\"2605\" data-end=\"2661\">\n<p data-start=\"2607\" data-end=\"2661\">Inability to provide necessary credentials or content.<\/p>\n<\/li>\n<li data-start=\"2662\" data-end=\"2720\">\n<p data-start=\"2664\" data-end=\"2720\">Expectation mismatch without a documented scope of work.<\/p>\n<\/li>\n<li data-start=\"2721\" data-end=\"2754\">\n<p data-start=\"2723\" data-end=\"2754\">Violations of our terms of use.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2756\" data-end=\"2759\" \/>\n<h2 data-start=\"2761\" data-end=\"2793\"><strong data-start=\"2764\" data-end=\"2793\">9. Refund Request Process<\/strong><\/h2>\n<p data-start=\"2794\" data-end=\"2814\">To request a refund:<\/p>\n<ul data-start=\"2815\" data-end=\"3042\">\n<li data-start=\"2815\" data-end=\"2946\">\n<p data-start=\"2817\" data-end=\"2946\">Email us at <strong data-start=\"2829\" data-end=\"2862\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2831\" data-end=\"2860\">billing@mysolutionservices.in<\/a><\/strong> with your <strong data-start=\"2873\" data-end=\"2886\">full name<\/strong>, <strong data-start=\"2888\" data-end=\"2902\">invoice ID<\/strong>, and a detailed <strong data-start=\"2919\" data-end=\"2929\">reason<\/strong> for the request.<\/p>\n<\/li>\n<li data-start=\"2947\" data-end=\"3042\">\n<p data-start=\"2949\" data-end=\"3042\">Valid refunds will be processed to the original payment method within <strong data-start=\"3019\" data-end=\"3041\">7\u201314 business days<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"3044\" data-end=\"3047\" \/>\n<h2 data-start=\"3049\" data-end=\"3078\"><strong data-start=\"3052\" data-end=\"3078\">10. Dispute Resolution<\/strong><\/h2>\n<p data-start=\"3079\" data-end=\"3228\">If you are unhappy with our services, please contact us before initiating a payment dispute. We aim to resolve all matters professionally and fairly.<\/p>\n<blockquote data-start=\"3230\" data-end=\"3344\">\n<p data-start=\"3232\" data-end=\"3344\"><strong data-start=\"3232\" data-end=\"3241\">Note:<\/strong> <em data-start=\"3242\" data-end=\"3344\">All disputes shall be subject to the jurisdiction of courts in <strong data-start=\"3306\" data-end=\"3337\">Asansol, West Bengal, India<\/strong> only.<\/em><\/p>\n<\/blockquote>\n<hr data-start=\"3346\" data-end=\"3349\" \/>\n<h2 data-start=\"3351\" data-end=\"3368\"><strong data-start=\"3354\" data-end=\"3368\">Need Help?<\/strong><\/h2>\n<p data-start=\"3369\" data-end=\"3489\"><strong data-start=\"3372\" data-end=\"3382\">Email:<\/strong> <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3383\" data-end=\"3412\">billing@mysolutionservices.in<\/a><br data-start=\"3412\" data-end=\"3415\" \/><strong data-start=\"3418\" data-end=\"3428\">Phone:<\/strong> +91-9429691367<br data-start=\"3443\" data-end=\"3446\" \/><strong data-start=\"3449\" data-end=\"3461\">Website:<\/strong> <a class=\"\" href=\"https:\/\/mysolutionservices.in\/store\" target=\"_new\" rel=\"noopener\" data-start=\"3462\" data-end=\"3487\">www.mysolutionservices.in<\/a><\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]Essays can be purchased online. How do guarantee that you will receive an essay that is of high quality? Here are some aspects that will assist you in deciding which writing service to choose. This <a href=\"https:\/\/thumbwind.com\/2022\/06\/03\/essay-writing-services\/\">essay writer cheap<\/a> is the kind of features you should look out to when you&#8217;re browsing an expert website. It is important to consider the number of pages, the date of completion, as well as the quality of the content you&#8217;re looking for. In addition, take a take a look at options like correction, plagiarism detection, and spelling checks. They are all available when you&#8217;ve got the money.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221; text_larger=&#8221;no&#8221; woodmart_inline=&#8221;no&#8221;] Effective Date: 7th April, 2025 At My Solution Services, we strive to provide top-quality digital solutions<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-147","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mysolutionservices.in\/store\/wp-json\/wp\/v2\/pages\/147","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mysolutionservices.in\/store\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mysolutionservices.in\/store\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mysolutionservices.in\/store\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mysolutionservices.in\/store\/wp-json\/wp\/v2\/comments?post=147"}],"version-history":[{"count":7,"href":"https:\/\/mysolutionservices.in\/store\/wp-json\/wp\/v2\/pages\/147\/revisions"}],"predecessor-version":[{"id":3597,"href":"https:\/\/mysolutionservices.in\/store\/wp-json\/wp\/v2\/pages\/147\/revisions\/3597"}],"wp:attachment":[{"href":"https:\/\/mysolutionservices.in\/store\/wp-json\/wp\/v2\/media?parent=147"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}